Jessie is a Chartered Organisation Development practitioner and senior change consultant with 15+ years of experience supporting public institutions, revenue authorities, financial services organisations and donor-funded reforms across East and Southern Africa.
She works with executives, HR and OD teams, managers and project leaders to diagnose organisational challenges, co-create practical interventions and build the internal capability required to sustain change.
Evidence-led diagnosis, co-created solutions and capability transfer that move institutions from insight to adoption and sustained performance.
Diagnostics, values alignment, transformation roadmaps, EVP and organisational design.
Readiness, stakeholders, ADKAR, change agents, communication, reinforcement and adoption.
Individual leaders, teams and manager cohorts using reflective inquiry, LPI and Insights Discovery.
Performance & Talent Systems – Competency frameworks, BSC-aligned performance, L&D strategy, job evaluation and rewards. TNA, curriculum design, executive retreats, action learning, facilitation and team effectiveness.
Surveys, FGDs, KIIs, structural reviews, evaluation, validation and leadership course correction.
Developed and conducted a culture impact assessment framework; deployed surveys, FGDs and KIIs; and supported leadership course correction.
Executive and managers coaching support. Led change and culture transformation work for public financial management reforms, including readiness, strategy, change-agent capability and Malawi Revenue Authority.
Led institutional team effectiveness and culture realignment, leadership development program design & implementation, change methodology, performance management and L&D systems; coached managers and project teams to reinforce change.
Designed and delivered leadership, team effectiveness, change management, and diversity and inclusion programmes for OAG, IG, PPDA, GIZ Uganda and Rwanda Broadcasting Agency.
Training & capacity building; leading through change; role transitions; personal effectiveness; results through people; team alignment; difficult conversations; ownership and accountability. Professional references available on request.
Contract outcomes; diagnose context; build insight; agree action experiments; review evidence and reinforce habits using LPI, Insights Discovery, ADKAR and reflective practice.
CODP Chartered OD Practitioner (2025); LPI Practitioner (2023); Insights Discovery Coach (2023); Advanced Change Practitioner – PROSCI/ADKAR (2022); Associate CIPD; Balanced Scorecard Practitioner.
MSc Business & Organisational Psychology (Candidate), Heriot-Watt University; PG Diploma HRM; PG Diploma Personnel Management & IR; BCom Accounting (Honours).
Uganda, Tanzania, Malawi and Rwanda | Public institutions | Revenue administration | Banking and financial services | Donor-funded reforms.
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